# Against better knowledge

- Link: https://smartnuts.com/2024/07/21/crowdstrike-within-critical-infrastructures-against-better-knowledge/
- Veröffentlicht: 2024-07-21T09:54:46+02:00
- Autor: Michael Bunzel

How CrowdStrike customers wihtin critical sectors ignore the obvious and follow 
the herd instinct of an industry …

I’m just wondering why (at least in Germany) the faulty^([1](https://smartnuts.com/2024/07/21/crowdstrike-within-critical-infrastructures-against-better-knowledge/#9155be73-3162-4fe5-8970-4a1d286c7e5a))
CrowdStrike update caused a whole series of critical infrastructures to fail. How
do I have to picture the purchasing process of Crowdstrike customers?
Purchaser 
to IT-manager:

‘But it says here in paragraph 8.6 of the terms and conditions^([2](https://smartnuts.com/2024/07/21/crowdstrike-within-critical-infrastructures-against-better-knowledge/#967a0aec-3cc2-4b51-8bbc-48ef097afc13)):“
The offerings and Crowdstrike tools are not fault-tolerant and are not designed 
or intended for use in a hazardous environment that requires fail-safe performance
or operation. Neither the offers nor the Crowdstrike tools are intended for use 
in aircraft navigation, nuclear facilities, communication systems, weapon systems,
direct or indirect life-support systems, air traffic control or other applications
or installations where failure could result in death, serious bodily injury or property
damage.”
IT-manager to purchaser:

’Oh come on – it’s in there everywhere. I’ll take the risk.’
Perhaps this event 
will finally sharpen the sense of the responsible risk management functions for 
the criticality of explicit or incidentally declared risk acceptance.

 1. Short and concise explanation of the technical background for the flawed nature
    of the CrowdStrike agent from my former colleague [Pieter Danhieux](https://www.linkedin.com/in/pieterdanhieux/):
    [Link to LinkedIn](https://www.linkedin.com/pulse/common-c-software-error-causing-world-crash-pieter-danhieux-wxucc/?trackingId=FbHJpZ36t3RqroR49Ml4SA%3D%3D)
    [↩︎](https://smartnuts.com/2024/07/21/crowdstrike-within-critical-infrastructures-against-better-knowledge/#9155be73-3162-4fe5-8970-4a1d286c7e5a-link)
 2. [https://www.crowdstrike.com/terms-conditions/](https://www.crowdstrike.com/terms-conditions/)
    [↩︎](https://smartnuts.com/2024/07/21/crowdstrike-within-critical-infrastructures-against-better-knowledge/#967a0aec-3cc2-4b51-8bbc-48ef097afc13-link)